The Maldives Police Service (MPS) has issued a formal warning to the public regarding a significant rise in cyber scams, particularly incidents involving Viber hacking and fraudulent listings on Facebook Marketplace.

According to a recent report from the Cyber Crime Department, an increasing number of cases have been recorded in which hackers gain unauthorised access to individuals’ Viber accounts and subsequently extort money from their friends and family members. In addition, cybercriminals are exploiting online marketplaces by creating deceptive listings to defraud unsuspecting buyers.

In light of these developments, authorities have urged the public to exercise heightened caution and refrain from sharing One-Time Passwords (OTPs) with anyone unless they can verify the recipient's identity with absolute certainty. Furthermore, individuals are advised to ensure the authenticity of any financial request before proceeding with a transaction.

Addressing growing concerns over the security of OTP-based authentication, the Cyber Crime Centre has introduced flash calls as an alternative verification method. Unlike OTPs, flash calls operate through a missed call from the service provider, with the last few digits of the incoming number serving as the authentication code. This method is considered both more efficient and cost-effective than traditional OTPs.

However, law enforcement has raised concerns that many individuals remain unfamiliar with the mechanics of flash calls, making them more susceptible to fraudulent schemes. Scammers often exploit this lack of awareness by deceiving victims into sharing the verification digits, much like they do with OTP scams.

To mitigate the risks associated with online marketplace fraud, the Cyber Crime Centre has strongly advised the public to conduct thorough research before engaging in transactions, particularly when a deal appears exceptionally favourable. Authorities further recommend opting for cash-on-delivery when dealing with sellers whose profiles appear recently created or lack sufficient identifying details. In addition, both buyers and sellers are urged to ensure that transactions are carried out with the informed consent of all parties involved.

As part of its broader efforts to combat the growing prevalence of cyber fraud, the Maldives Police Service has established a dedicated Anti-Scam Centre, which will work in coordination with financial institutions and relevant agencies to take swift action against reported cases. To facilitate timely reporting, victims can reach out via the national emergency number 911, the anti-scam hotline 125, or the official email [email protected]. Additionally, scam-related complaints can be lodged at police centres located in Malé and across the atolls.

The authorities stress the importance of reporting incidents at the earliest opportunity, as prompt action is critical in preventing further cases of fraud.