Avas Enterprises has permanently banned a taxi driver from its ride-hailing services following a complaint of misconduct during a Ramadan night ride from Hulhumalé to Malé, where the driver allegedly spoke inappropriately to the passenger and failed to take them to their destination. After conducting an internal investigation, the company confirmed a violation of service standards and suspended the driver from all Avas services. The company apologised for the incident, reaffirmed its commitment to service quality, and urged authorities to take strict action to maintain public confidence in ride-hailing services.