Maldives Immigration has launched a new programme titled ‘Immigration Insights’, designed to provide the public with clearer information on immigration services and address common misunderstandings.

The programme was officially inaugurated at a ceremony in Malé on 3 September by Minister of Homeland Security and Technology Ali Ihusaan. Senior officials, including Controller General of Immigration Ahmed Faseeh, Deputy Controller Ahmed Ashfan, and officers, were also in attendance.

According to Immigration, the initiative forms part of efforts to enhance transparency and make services more accessible to both locals and foreigners. ‘Immigration Insights’ will share detailed guidance on frequently raised issues such as passport photo requirements, sponsorship declarations, and dependent visa applications. The information will be delivered through short videos and social media posts, with episodes scheduled to begin streaming this month.

Speaking at the launch, Controller General Faseeh said the programme will help ensure the public receives accurate and timely information. He added that the initiative reflects Immigration’s commitment to improving service delivery and building trust with the community.

The event also highlighted three ongoing service enhancement campaigns within Maldives Immigration - Serve with a Smile, Integrity First, and Uphold Humanity - aimed at strengthening customer service culture. As part of the ceremony, Masood Ali, Founder of Empowering All conducted a session on improving service engagement and work culture. Minister Ihusaan also met directly with immigration officers during the event, addressing work-related concerns and discussing ways to support their responsibilities.